Skip to main content
Version: Next

Positioning and Environment

Mirror Positioning​

Choose a location in the store that allows customers to comfortably interact with the Mirror:

  • Place the Mirror against a wall or stable surface, leaving enough space behind for ventilation and cable management.
  • Ensure there is at least 1.5–2 metres of free space in front of the Mirror, so customers can stand at a natural distance for the virtual try-on and photo acquisition.
  • The Mirror should be positioned at a height appropriate for standing use — the screen centre should be approximately at eye level for the average user.
  • Avoid placing the Mirror in narrow aisles, doorways, or high-traffic passages where customers might be bumped or interrupted.

Lighting​

Proper lighting is critical for the quality of the virtual try-on and showroom photo experience:

  • Use even, diffused lighting in the area around the Mirror.
  • Avoid direct sunlight or strong spotlights hitting the screen or the customer’s face — this causes glare and interferes with face tracking.
  • Avoid backlighting (bright light sources behind the customer) — this makes the camera image too dark.
  • Avoid strong reflections on the screen from nearby windows or ceiling lights.
tip

The best results are achieved in areas with consistent, indirect lighting — typical of well-lit retail interiors.

Environmental Conditions​

The Mirror is designed for indoor use only. Ensure the following conditions:

  • Temperature: between 10°C and 35°C. Avoid placing the Mirror near heat sources, radiators, or in direct sunlight.
  • Humidity: standard indoor levels. Do not place the Mirror in humid environments (e.g., near open doors in rainy weather, bathrooms).
  • Ventilation: do not block the air vents on the back of the device. Leave sufficient clearance for air circulation.

Volume Adjustment​

The Mirror features multilingual dynamic audio prompts that guide the customer during the main steps of the experience — especially during the photo acquisition phase.

  • Volume is configured and adjusted remotely by the Spaarkly team.
  • If the volume needs to be increased or decreased for your store environment, contact support.

Network Connectivity​

The Mirror requires an internet connection for:

  • Remote support and diagnostics.
  • Software and configuration updates.
  • Catalogue synchronisation.
  • QR code image sharing and retrieval.

See WiFi Setup for connection instructions.

note

The core virtual try-on and catalogue browsing experience works offline. However, the personal Showroom QR code sharing, updates, and remote support require an active internet connection.