What you can change
Your Gateway is built on one of our experience templates: a ready-made, fully responsive design that we create and maintain. Working inside a template is what keeps your Gateway quick to change and reliable on every device — and there is a great deal you can shape inside it.
Your look and your wording
These are settings. Ask us and they change; there is no development involved.
| Setting | What you can change |
|---|---|
| Identity | Colours, backgrounds, your logo, typefaces (system fonts, or your own licensed fonts). |
| Wording | The title of the experience and a number of labels, in each of the active languages. |
| Sections | Which parts of the experience appear — brand page, try-on, extra content, store locator. |
| Opening | Introductory video with its fallback image and call to action, or straight into the menu. |
| Collection view | The type of grid, and which filters are offered from those available on your products. |
| Guided selection | Which of the ready steps you use — frame type, gender, frame shape, occasion of use, face shape — and in which order. |
| Try-on behaviour | Countdown, inactivity timeout and on-screen styles. |
| Menu behaviour | Rules that make an entry appear only when it is relevant. |
| Catalogues | Which catalogues sit behind the entry point, and what each one is called. |
| Private access | A password, if the Gateway is not meant to be public yet. |
Section visibility and the experience title are set per catalogue. The same Gateway can therefore show the full brand story on your permanent catalogue and only the try-on on a campaign catalogue — without a second Gateway and without a second QR code.
Optional modules
These are activated on request, according to your plan.
| Module | What it adds |
|---|---|
| Store locator | The map of your points of sale, searchable by city or store. |
| Store page | A page for a single point of sale, on our template. |
| Lead generation | A standard contact form with an export of the contacts collected. Activating it requires an update to the Gateway's privacy notice. |
| Shop link | A link out to your online shop. |
| Content management | We take care of updating catalogues and media for you, twice a year. |
| Extra content pages | Each editorial page beyond the first one included — an event, a capsule, a sub-collection. |
What needs a project
Some requests go beyond settings, and we quote them as a project: a guided selection built on questions other than the ready steps, pages or journeys designed outside the template, custom AR experiences for an event or a campaign, languages beyond the five ready ones, and dedicated integrations with your own systems.
There is no hard line to memorise here — send us what you have in mind and we will tell you straight away whether it is a setting or a project.
What we need from you
To set up or restyle a Gateway we ask you for:
- your logo in vector format, your colour palette and your typefaces (with their licence, if they are not system fonts);
- images and video in the formats we indicate — a short loop for the opening screen with a fallback image, and vertical content for the editorial pages;
- the text of the editorial pages, in the languages you want to publish;
- your store list, if the store locator is active;
- any extra product information needed by the guided-selection steps for occasion of use and face shape.
Adapting the material you send us is part of the service.
Whatever you change — theme, sections, catalogues, products — the links and QR codes already in circulation keep working. You never have to reprint.