Keeping your Gateway up to date
There are two kinds of change, and it helps to know which is which.
| You, in ARShades Studio | Us, on request | |
|---|---|---|
| What | Catalogues, products, variants, the order they appear in, publishing | Look and wording, sections, guided selection, opening video, new modules, new catalogues connected to the Gateway |
| When | Whenever you like, as often as you like | Whenever you ask us |
| Effect on visitors | Live once the catalogue is published | Live once we deploy the change |
Either way, the links and QR codes already in circulation stay the same.
What you do yourself
Everything about the collection lives in ARShades Studio, the console you already use:
- create and edit catalogues — see Catalogue Overview;
- add products and colour variants — see Add Product or Variant;
- decide the order in which frames appear — see Rearrange Products in Asset List;
- publish, so the changes reach your visitors — see Publish a Catalogue.
A frame is only shown once it has at least one colour variant with a validated 3D model, and once the catalogue is published. This is the most common reason a model you expected to see is missing. You can check the state of your models under Frame Validation — see Frame Validation Overview.
If you would rather not operate the console at all, the content management module lets us take care of catalogue and media updates for you twice a year.
What to send us for a change
For anything to do with the look or the configuration, write to us with:
- what you want to change, in plain words — "we are launching a capsule in October and want its own catalogue and its own page";
- the material, in the formats we agreed: images, video, text, translations;
- the date you need it live by.
We will confirm what is a setting and what needs a quote before any work starts.
How a new Gateway is set up
- Brief and material. We agree the sections, the catalogues and the guided selection, and you send us the brand material.
- Set-up. We configure the Gateway: template, theme, content, connected catalogues, guided selection, entry points and QR codes.
- Review. You look at it and send your remarks. One round of revisions is part of the set-up.
- Go live. We hand over the links and QR codes, and you take over the catalogue in Studio.