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Team Management

Last Updated: 15/09/2026

A team groups the people of your organisation who work on the same subscription. Teams are managed from your Profile, in the My Teams section.

Teams are about membership, not about what an account is allowed to do in Studio. What you can do — order, publish, see analytics — comes from your account role, described in Account Roles. This page is only about who is in which team.

The Team Card​

Each team you belong to is a card. Under the team name it carries four fields:

FieldDescription
StatusThe state of the team, as a coloured tag.
MembersHow many members the team has.
CreatedWhen the team was created, as DD/MM/YYYY.
SubscriptionThe subscription the team is linked to.

Two buttons sit at the top right of the card: Edit and Add Member. On a narrow screen they keep their icons and drop the text.

If you belong to no team, the section reads No teams found.

The Members Table​

ColumnDescription
First Name
Last Name
RoleThe position in the team: Company Admin, Team Admin or Member.
StatusActive, Pending (invited, not yet accepted) or Deleted.
JoinedWhen the member accepted the invitation.
ActionsThe three dots, shown only to those who can edit the team.

Members are sorted by position, so administrators come first.

Company Admin is a position, not a permission

Company Admin, Team Admin and Member describe where a person sits inside a team. They are not the roles that decide what an account can do in Studio: those are in Account Roles, and they are a different list of names.

Editing a Team​

Edit puts the card into edit mode: the team name becomes editable and the members table lets you change roles. Nothing is written until you press Save; Cancel leaves everything as it was.

In edit mode the Role cell of a member becomes a dropdown with two entries, Team Admin and Member. A member shown as Company Admin is the exception: their role cannot be changed and they have no Actions menu — that position is not managed from this screen.

Adding a Member​

Add Member opens a dialog with two ways in:

ModeWhat you fill in
Invite New UserFirst name, last name and the email address. The part before the @ is yours to type; the domain is chosen from the domains registered for your organisation.
Add Existing UserA dropdown of people already in your organisation — pick one.

Whoever can edit the team also sees a Team Admin checkbox, which grants administrative privileges for that team to the person being added. Without it the person joins as Member.

A confirmation step follows — Confirm Member Invitation for a new user, Confirm Add Member for an existing one — closed by Send Invitation or Add to Team. An invited user appears in the table as Pending until they accept.

Removing a Member and Resending an Invitation​

The Actions menu on a member row holds:

ActionWhen
RemoveTakes the member out of the team.
Resend InviteSends the invitation again to someone still Pending.

A member shown as Company Admin has no Actions menu and cannot be removed here.

Who Can Do What​

ActionCompany AdminTeam AdminMember
See the team and its membersYesYesYes
Add a memberYesYesYes
Grant Team Admin while addingYesYesNo
Edit the team nameYesYesNo
Change a member's roleYesYesNo
Remove a memberYesYesNo
Change or remove a Company AdminNoNoNo

Adding a member is deliberately open to everyone in the team; everything that changes an existing member is not.

ARShades staff accounts can do all of the above on any team, for support purposes.