Notifications
Last Updated: 15/09/2026
ARShades Studio tells you what happened while you were away in two places: the bell in the header, for what is happening in the platform, and your inbox, for what you asked to be emailed about. The two are set up separately, and this page covers both.
The Bell in the Header
The bell sits at the top right of every page, next to the help icon. Its badge counts your unread notifications, and stops counting at 10+.
The panel that opens shows only what you have not read yet, grouped by category. Each group carries the number of unread items it holds, and you can collapse a group to get it out of the way. When there is nothing unread, the panel reads No unread notifications — not an error, just an empty inbox.
Mark all as read at the top of the panel clears everything at once.
Clicking a group opens the full notifications page at that group, so you land where you were looking. The one exception is Teams, which takes you to your Profile, where team matters are handled.
The Full Notifications Page
The full page shows everything, read and unread, in the same groups as the panel. Unread items stand out: bold text, a tinted background and a dot; read ones fade back. Groups collapse and expand, and each shows its unread count.
An account with no notifications at all sees No notifications.
The Categories
Notifications are grouped into nine categories. The colour of a group is a way of telling categories apart, not a severity: a red group is not an alarm.
| Category | What lands in it |
|---|---|
| Variant Validated | A variant has been validated. |
| Variant Declined | A variant has been declined, with the reason given. |
| Variant Assigned | A variant has been assigned for work. |
| Orders | Order events, including assets added to a catalogue. |
| Tickets | New tickets and new messages on tickets you are part of. |
| Teams | Invitations and changes to team membership. |
| Freezing Time | An order has been moved into the window before production starts. |
| Administration | Administrative messages. |
| Notification | Anything that does not fall into the categories above. |
The first three categories and Freezing Time come from Frame Validation and the order flow; you will see them only if you work with those.
Email Notifications
Email is separate from the bell, and you choose what to receive. Go to your Profile, then the Notification Settings section. There are nine switches, each one covering a family of emails:
| Switch | What it sends |
|---|---|
| Admin | Administrative tasks and support requests. |
| Catalogue | When new catalogues are published. |
| Orders | Quotations and catalogue orders. |
| Subscription | Licence status and renewals. |
| Support | Confirmation when you submit a support request. |
| Teams | Team invitations and member changes. |
| Weekly 3D Assets | A weekly report on published variants and 3D assets. |
| Weekly 3D Modelling | A weekly report on assigned SKUs for 3D modelling. |
| Tickets | Ticket activity: opened, replied to, assigned, closed. |
Turning one off stops the emails of that family. It does not silence the bell: the notification still arrives in Studio, where you read it when you want to. If you are getting too much mail, this is the page to visit — not the bell.
Related Pages
- Tickets — the conversations that generate the Tickets notifications.
- Frame Validation — where the variant notifications come from.
- Orders — the order flow behind the Orders and Freezing Time notifications.