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Last Update: 15/09/2026

Repair Sync

Repair Sync checks the links that already exist, instead of looking for new ones. Use it when the plugin and your storefront disagree.

When to Use It​

  • A product is marked as synchronised in the plugin, but the try-on button does not appear on the storefront.
  • You get errors about a variant that is missing or no longer valid.
  • You deleted or rebuilt products in Shopify and the plugin still lists the old ones.

What It Does​

It goes through the products currently linked and checks that each link still holds: that the Shopify variant it points to still exists, and that it still corresponds to the ARShades model. Links whose Shopify side has disappeared are removed, and the plugin's inventory ends up describing what is really in your store.

Run it from the toolbar of the Assets page.

Nothing in your Shopify store is modified. What changes is the ARShades side: entries that no longer correspond to anything are cleared out — which is also why a repair can free up places against your SKU limit.

If the Repair Does Not Fix It​

A product that stays silent after a repair is usually not a link problem:

  • Check the codes. The link is made on SKU, EAN or UPC. If one of those changed in Shopify, the product needs a New Sync, not a repair.
  • Check the licence and the domain. If the licence is expired or the shop domain is not among the authorised ones, nothing is served at all — see Catalog Sync, which lists what comes back in each case.
  • Check the limit. If you are at the ceiling of your SKUs, the most recent products may not have been linked at all.