Orders Page

Last Updated: 27/11/2025

The Orders Page is your central hub for viewing and managing all orders within ARShades Studio. Whether you're creating new orders, tracking existing ones, or managing quotes, this guide will walk you through every feature.

Accessing the Orders Page

1. Click "Orders" in the left sidebar navigation
2. The Orders Page loads with your accessible orders
3. A toolbar at the top provides quick access to key functions

Page Layout

Header Section

The header displays:

• Page Title: "Orders"
• Create Order Button: For creating new orders (if you have permission)

Orders Table

The main table shows all your accessible orders with these columns:

Column	What It Shows
Date	When the order was created (sortable)
Created by	Who created the order
Type	"Add Existing Assets" or "Create New 3D Assets"
Status	Current order status (color-coded)
Actions	Menu for order-specific actions

Status Tags

Each order displays its current status with clear labels:

• Batch Created - 3D assets are in production
• Working - Freezing Time - Assets are being finalized and prepared
• Quote Requested - Quote is being prepared (for new 3D assets)
• Quote Received - Quote is ready for your review (requires your action)
• Quote Accepted - Quote has been approved, work is proceeding
• Quote Rejected - Quote was rejected, revisions incoming
• Completed - Order is finished and ready to use
• Order Cancelled - Order has been cancelled
• Error - An error occurred with the order

Viewing Order Details

How to View Details

1. Click the order row or
2. Click "View Details" from the Actions menu

Order Details View

The details display:

• Order ID and type - Reference and order classification
• Creation date - When the order was created
• Current status - Where the order is in the workflow
• Order contents - What was ordered
• Timeline - Progress and important dates
• Quote information (if applicable) - Quote status and history

Creating Orders

From Orders Page

1. Click "Create Order" button in the header
2. The Order Creation modal opens
3. Select products and quantities
4. Choose order type:
   • "Add Existing Assets" - Add existing 3D assets to your catalog
   • "Create New 3D Assets" - Request custom 3D asset creation
5. Add any notes or requirements
6. Click "Submit Order"

Who can create orders?

• ✅ Members
• ✅ Team Admins
• ✅ Company Admins

From Other Pages

You can also create orders from:

• ARShades Library page - Order directly from product catalogue
• My Catalogues page - Order from your custom catalogues

Working with Quotes

When You Need to Respond to a Quote

When your order status is "Quote Received":

1. Open the order
2. Review the quote details
3. Choose one of:
   • ✅ Accept - Approve and proceed with production
   • ❌ Request Changes - Ask for revisions
4. Optionally add a comment
5. Submit your response

What happens next?

• Accept → Order status changes to "Quote Accepted" and work continues
• Request Changes → Administration team will review your feedback

Sorting & Filtering

Default View

Orders are sorted by date created (newest first).

Sorting by Columns

Click column headers to sort by:

• Date - Creation date
• Created by - Team member name
• Type - Order type
• Status - Order status

Viewing Order Progress

Understanding Status

Each status shows where your order is:

1. Batch Created - 3D assets have been created and are in production (for "Create New 3D Assets" orders)
2. Working - Freezing Time - Final preparations and quality checks are underway
3. Quote Requested - Quote is being prepared (for new 3D assets only)
4. Quote Received - Quote is ready for your review (requires your action)
5. Quote Accepted - You approved the quote, work is proceeding
6. Quote Rejected - Quote was rejected, team is working on revisions
7. Completed - Order finished and ready to use
8. Order Cancelled - Order was cancelled

Tracking Timeline

In order details, you'll see:

• Key milestones
• Status changes
• Quote interactions (if applicable)

Deleting Orders

When Can You Delete?

Orders can only be deleted in early stages:

• ✅ You can delete if status is: Batch Created, Working - Freezing Time, Quote Requested, Quote Received
• ❌ You cannot delete if: Quote Accepted, Quote Rejected, Completed, or Order Cancelled

How to Delete

1. Click the order row
2. Click "Delete Order" action
3. Confirm the deletion
4. Order is removed

Note:

• Members can only delete their own orders
• Team Admins and Company Admins can delete any orders in their scope

Role-Based Access

Action	Member	Team Admin	Company Admin
View their own orders	✓	✓	✓
View order details	✓	✓	✓
Create new orders	✓	✓	✓
Respond to quotes	✓	✓	✓
Delete their own orders (if allowed status)	✓	✓	✓
View all orders within managed teams	✗	✓	✓
Delete team orders (if allowed status)	✗	✓	✓
Manage team members	✗	✓	✓
View all organization orders	✗	✗	✓
Delete any order (if allowed status)	✗	✗	✓
Manage all team members and roles	✗	✗	✓
Access organization analytics	✗	✗	✓

Legend:
✓ = Have Access
✗ = Haven't Access

Tips & Best Practices

Organizing Orders

1. Create orders with clear naming when possible
2. Add descriptive notes to your orders
3. Respond to quotes promptly to keep orders moving
4. Group related orders when appropriate

Tracking Progress

1. Check order status regularly
2. Watch for "Quote Received" status requiring your action
3. Review notifications about order updates
4. Use the timeline to understand progress

Managing Your Orders

1. Keep track of order IDs for reference
2. Respond to quotes quickly
3. Delete cancelled or duplicate orders to keep things clean
4. Review completed orders for future reference

Troubleshooting

"No orders found"

Possible causes:

• You haven't created any orders yet
• You don't have access to view others' orders (if you're a Member)

Solution:

• Create a new order using "Create Order" button
• Ask a Team Admin or Company Admin if you need help

Cannot Find an Order

Possible causes:

• Order belongs to another team member (if you're a Member)
• Order is from another team (if you're a Team Admin)

Solution:

• Ask a Company Admin to check organization-wide orders
• Scroll down to load more orders

Cannot Delete Order

Why this happens:

• Order reached a state where deletion is no longer allowed
• Work has already started on the order

Solution:

• Contact support for help with order management
• Create a new order instead if needed

Quote Not Appearing

Possible causes:

• Order type is "Add Existing Assets" (no quote needed)
• Quote hasn't been prepared yet
• Status is not "Quote Requested" or "Quote Received"

Solution:

• Check the order type in details
• Wait for status to change to "Quote Requested"
• Contact support if quote seems overdue