Order Products
For some recognised brands, ARShades Studio allows users to directly request the creation of 3D models. In other cases, the process requires direct contact, an analysis of the SKUs and resources available, and a standard quotation procedure.
To verify whether products are orderable, users must first use the Search Products from a List function. The entry point is the Find SKUs from a List button located in the ARShades Library. After uploading and analysing the list, the system identifies which SKUs are orderable. Only these will be available for proceeding with an order.
Client Roles
The actions available during the order process depend on the client role in ARShades Studio:
| Role | Permissions in Order Process |
|---|---|
| Admin | Can create and submit orders, review quotations, accept or reject quotes, and monitor Frame Validation. |
| Member | Can create and submit orders, review and download order summaries, and track notifications. |
| Validator | Can access Frame Validation to review and validate the 3D assets after they are produced, but cannot create or submit new orders. |
Workflow
1. Analyse SKUs
- Upload the SKU, EAN, or UPC codes using the Search Products from a List tool.
- The system groups the results into Available, Orderable, In the Making, and Error.
- Products marked as Orderable can be selected for ordering.
2. Review & Order
- Select the SKUs to be ordered and confirm the request for quotation.
- Provide optional batch information (e.g. batch name) and upload a batch logo for easier tracking of the request.
3. Confirmation
- Once the request is submitted, a confirmation message appears with a summary of the selected SKUs.
- The user receives a notification email with the order summary attached.
- In ARShades Studio, the order is visible in the Orders section with the status Quote Requested.
4. Quotation
- Spaarkly reviews the order and prepares a detailed quotation including pricing, availability, and delivery times.
- The user is notified by email and within the platform once the quote is ready.
- The quotation can be viewed in the Orders page under the Actions menu (three dots).
5. Respond to Quote
Users can choose between two actions:
| Action | Description |
|---|---|
| Accept Quote | Confirms the order under the specified terms and conditions. Confirmation is required before proceeding. |
| Reject Quote | Declines the quotation. The user must provide a reason, which is sent back to the team for review. |
6. Order Confirmation
- When a quotation is accepted, the order is confirmed.
- The user receives confirmation via email and within ARShades Studio.
- A dedicated Order Catalogue is created in the Frame Validation section, containing the full list of products to be modelled.
- From Frame Validation, users can monitor the production process and later validate or decline the delivered 3D assets.
Notifications
- All key steps (order request, quotation ready, order confirmation, asset validation) are accompanied by notifications both by email and inside ARShades Studio.
- The Notifications panel gives a quick overview of pending actions, such as responding to a quote or validating new 3D assets.