Maintenance and Cleaning
Proper care of your ARShades Mirror Showroom ensures the best customer experience and extends the life of the device.
Environmental Conditions to Maintain
The Mirror must always operate within these conditions:
| Condition | Recommended Range |
|---|---|
| Temperature | 10 deg C - 35 deg C |
| Relative Humidity | 20% - 80% (non-condensing) |
| Lighting | Avoid direct sunlight or intense light sources |
| Positioning | Keep away from heat sources, high humidity, or excessive dust |
| Power supply | Surge-protected outlet |
Screen Cleaning
The touchscreen is the primary interaction surface and should be cleaned regularly to maintain optimal touch responsiveness and image quality.
- Power off the Mirror before cleaning.
- Use a microfibre cloth — never use paper towels or abrasive materials.
- Wipe the screen using straight motions (top to bottom or side to side). Avoid circular motions.
- For stubborn marks, slightly dampen the cloth with distilled water. Never spray liquid directly on the screen.
- Dry immediately with a second dry microfibre cloth.
Recommended Products
- Microfibre cloths (lint-free)
- Distilled water
- Alcohol-free screen cleaning sprays
Products to Avoid
- Glass cleaners (e.g. Windex)
- Abrasive cloths or sponges
- Solvents or chemical cleaners
- Never spray any liquid directly on the screen
Care Guidelines
The customer is responsible for the diligent custody of the hardware for the entire duration of the service. The store staff must:
- Not tamper with, modify, or open the hardware or software.
- Not move the device improperly or use it in ways not foreseen by the service.
- Not make unauthorised modifications to the hardware, software, or connections.
- Ensure the environmental conditions listed above are maintained at all times.
Prohibited Practices
| Practice | Reason |
|---|---|
| Opening or disassembling the device | Voids warranty, risk of damage |
| Modifying internal hardware | Voids warranty, safety risk |
| Installing unauthorised software | May compromise functionality |
| Using non-approved cables or adapters | Risk of electrical damage |
| Moving the Mirror while powered on | Risk of component damage |
| Placing objects on top of the Mirror | Risk of screen damage |
| Blocking ventilation openings | Risk of overheating |
| Using the device in non-compliant environments | Voids warranty (see conditions above) |
| Connecting to unapproved networks or devices | Security and functionality risk |
Any damage caused by non-compliance with the environmental conditions or by improper use, tampering, or unauthorised modifications is not covered by the service warranty and may result in repair charges.
Remote Maintenance
Corrective maintenance is handled remotely by the Spaarkly team. If you experience a malfunction or notice any anomaly, submit a support request. Where necessary, Spaarkly will arrange for the repair or replacement of the device.