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Active and Expired Subscriptions

Last Updated: 15/09/2026

The Subscriptions page, reached from the left-hand navigation menu, lists the subscriptions linked to your organisation — the main plans and their add-ons together.

Active or Expired​

The page shows one set at a time. A two-way switch at the top of the page selects which:

  • Active — the subscriptions currently in force. This is what you see when you arrive.
  • Expired — the ones that have ended, kept for reference.

Switching to Expired changes the table itself, not just its contents: the columns that only make sense for a running subscription are dropped, and the countdown column changes name — it becomes Days Since Expiry, counting up from the end date with a + in front of the number, instead of counting down to it.

The Table​

ColumnDescription
TypeWhether the entry is a main plan or an add-on.
Plan NameThe name given to the subscription when it was activated.
Plan TypeThe category of the plan.
ConsumptionData used against the allowance. See Subscription Details and Data Consumption.
Start DateWhen the subscription began.
End DateWhen it ends, or when it ended.
Days LeftHow many days remain, shown as a bar. On the Expired set this column is Days Since Expiry.
ActionsThe Details button, which opens the consumption charts.

Reading the Days Left Bar​

The colour of the bar is not about the subscription being active: it is about how much of its life is left, as a proportion of its whole duration.

ColourMeaning
GreenMore than half the period still to run.
OrangeBetween a quarter and a half left.
RedA quarter or less left — the renewal is worth thinking about now.
GreyExpired.
Red does not mean expired

A red bar is a subscription still running and close to its end. An expired one is grey, and lives under the Expired switch. The two are easy to confuse at a glance, and they call for different actions.

Renewing or Reactivating​

An expired subscription cannot be brought back from this page. Subscriptions are not created, modified or cancelled inside Studio at all: see Manage Subscriptions for how to request a change, and Add Subscriptions to request a new one.